Whenever you want you can contact us through our contacts. Our office hours are by phone from 10h to 13h and 14h to 18h, Monday to Friday.
Our contacts are:
Loja Alma e Coração
Rua do Carmo, Centro Comercial Armazéns do Chiado, Piso 5
1200-094 Lisboa - Portugal
VAT ID: PT506745325
IBAN: PT 50 0035 0085 0010 7897 6300 5
BIC SWIFT: CGDIPTPL
The European Commission is providing a platform for online dispute resolution (OS), that can be found at http://ec.europa.eu/consumers/odr/ .
For more information please visiti the our page about "Alternative Dispute Resolution"